TERMS & CONDITIONS

Terms and Conditions

Kinky Love Ltd, a company registered in England and Wales under company number 12942012 and with our registered office and main trading address at 10 College View, London SE9 4QG operates the Kinky Love website (kinkylove.co.uk).

By using or accessing kinkylove.co.uk and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions. Kinky Love Ltd will rely upon these Terms so it is important that you read and understand these Terms before ordering any product from us. If there are any term that you do not understand please notify our Customer Care Department before purchasing from us. Kinky Love Ltd retains the right to modify these Terms from time to time.

Our Terms and Conditions, together with our Privacy Policy, Delivery Policy and Return Policy, will supply you with all the necessary information about us and about the terms and conditions according to which we sell and ship all products listed on our website.

Our Terms and Conditions will apply to any sale contract between you and Kinky Love Ltd so it is important that you read these terms carefully before purchasing any products from our website. Before placing your order you will be asked to agree to these terms and if you refuse to accept them, you will not be able to purchase any products from kinkylove.co.uk.

We amend these terms from time to time. Every time you wish to order products, please check these terms to ensure you understand the terms which will apply at that time.

Please make sure you check and understand our Terms and Conditions each and every time you would like to purchase products from us as, from time to time, we amend our Terms and Conditions.

Age of Consent

By placing an order at kinkylove.co.uk you state that you are of the appropriate age to purchase the item in question. If we find, at any time, that you are not legally allowed to purchase products from our website we will be obliged to cancel your order.

Contract Formation

All orders placed by you through the Kinky Love website and subject to acceptance and availability and we may choose, for any reason, not to accept and complete you order.

Our product prices are correct at the time of ordering but we reserve the right to change prices without prior warning. You will however be informed if such changes affect you order.

It must be specified that no contract will exist between you and Kinky Love Ltd, for a sale by Kinky Love Ltd tyo you of any product until and unless Kinky Love Ltd sends you an e-mail confirmation of the order being dispatched.

Cancellation

To cancel your contract, all you will need to do is inform us that you wish to cancel your order.

Please read our Returns Policy for more information.

Email Marketing

Find all information relating to email marketing material Kinky Love Ltd may send its customers in our Privacy Policy.

Privacy

How we collect, store and use your personal information, including who we may share it with, how long we store it for, any circumstances in which we (or third parties) may contact you (including marketing material and advertising) and what rights you have in relation to this information is explained in our Privacy Policy.

As we also use cookies (or similar technologies) to store certain infromation relating to your visit on our site, you can find more information regarding this in our Cookies Policy.

Fraud Prevention

The Team at Kinky Love takes fraud very seriously so any actions necessary will be taken to prevent fraud from happening. All details regaridng false, inaccurate or fraudulent information will be passed to fraud prevention agencies.

To protect bot our customers and Kinky Love Ltd, we use fraud prevention software in order to prevent fraudulent practices and purchases.

Use Of Internet Bots

All internet bots not authorized by Kinky Love Ltd are not permitted to be used on Kinky Love's website.

The only bots authorized by Kinky Love are low impact software applications that comply with our current bot policy.

Examples of unauthorized bot are bots that use an excessive amount of hosting resource, automatically add items to basket without our prior consent, or impact the shopping user experience for other customers.

Kinky Love uses sophisticated fraud and bot prevention software to stop these bot from operating our website.

Kinky Love Ltd reserve the right to block any unauthorised bots from our websites (ourselves and through third parties such as security fraud prevention services), and to immediately suspend or close any accounts which we suspect of using unauthorised bots.

Users agree to indemnify us against all losses, costs and expenses that Kinky Love Ltd incurs in connection with the breach of these rules relating to the use of internet bots on the Kinky Love website.

Copyright

All material found on the Kinky Love website can be used only for your personal and non-commerical use and cannot be copied, reproduced, transmitted or posted for any other use than this.

By using the Kinky Love website you are agreeing to these terms.

Disclaimer

Kinky Love Ltd provides the Kinky Love website 'as is' and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.

In addition, Kinky Love Ltd makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Kinky Love website or the information or content included in this site.

This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.

Use of the Kinky Love website

Regarding the use of the Kinky Love website (including any orders of products), Kinky Love Ltd will in no event be liable:

  • for losses that were not foreseeable to both parties when the contract was made;

  • for losses that were not caused by any breach on the part of the supplier;

  • for business losses and/or losses to non consumers.

 

We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples; and

(e) defective products under the Consumer Protection Act 1987.

 

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Submitting reviews, messages and photographs to Kinky Love

By submitting a product review, message or photograph ("the Content") to Kinky Love you give us irrevocable non-exclusive royalty-free worldwide rights to publish this Content, on any medium and you also waive your right to be identified as the author of the work.

External websites

Kinky Love Ltd is not responsible for the content of external websites linked from Kinky Love.

Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

Kinky Love Ltd reserves the right to amend these terms and conditions at any time.

Events outside our control

Kinky Love Ltd will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control (which means any act or event beyond our reasonable control).

If the performance of our obligations under a contract is affected by an Event Outside Our Control:

(a) we will notify you as soon as reasonably possible; and

(b) we will suspend our obligations under the contract and extend the time to perform our obligations for the duration of the Event Outside Our Control. If this event impacts our delivery of a product to you, we will arrange e new delivery date with you, for after the Event Outside Our Control is over.

If you wish to cancel a contract affected by and Event Outside Our Control, you may do so by informing us of this decision and you will need to return (at our cost) any products you may have already received. We will then refund the price you paid and any relevant delivery charges.

Additional terms

We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these terms.

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.​